Privacy Policy

Effective Date: March 26, 2026 | Last Updated: March 26, 2026

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1. Introduction

Clietz Inc. ("Clietz," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and end users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://clietz.net), use our services, or interact with us in any capacity.

Clietz Inc. provides home automation consulting services. In certain service offerings, we may access financial data on your behalf through third-party financial data aggregation services, including Plaid Inc. This Privacy Policy explains our practices regarding such data in detail.

By using our website or engaging our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

Personal Information You Provide:

• Contact information: name, email address, phone number, and mailing address
• Business information: company name, job title, and project requirements
• Communication records: contents of emails and other correspondence
• Account credentials (stored in hashed form)

Financial Information (with your explicit consent):

• Transaction history: dates, amounts, merchant names, and categories
• Account balances and account type information
• Account holder name as provided by your financial institution

Information Collected Automatically:

• Device and browser information: IP address, browser type, operating system
• Usage data: pages visited, time on pages, referring URL

We use only essential cookies required for website functionality. We do not use advertising or behavioral tracking cookies.

3. How We Use Your Information

• Service delivery: to provide and improve our consulting services
• Financial analysis: to analyze financial data as part of authorized engagements
• Communication: to respond to inquiries and provide support
• Security: to protect our systems and detect fraud
• Legal compliance: to comply with applicable laws and regulations

4. Financial Data and Third-Party Services

We use Plaid Inc. (https://plaid.com) to securely connect to your financial accounts. Your banking credentials are provided directly to Plaid, not to Clietz Inc. Your use of Plaid is subject to Plaid's privacy policy.

Our commitments:

• We only access financial data after receiving your explicit, informed consent
• Financial data is used solely for the services you have engaged us to provide
• We do not sell, rent, or trade your financial data under any circumstances
• We collect only the financial data necessary for your requested services
• You may revoke consent and disconnect your accounts at any time

5. Information Sharing

We do not sell your personal information. We may share information only with:

• Trusted service providers contractually bound to protect your data
• Legal authorities when required by law or court order
• In connection with a business transfer, with prior notice to you
• Third parties with your explicit consent

6. Data Retention

• Financial data: no longer than 12 months after purpose is fulfilled
• Contact/business information: duration of relationship plus 3 years
• Website usage data: up to 12 months

Data is securely deleted when no longer needed.

7. Data Security

We implement encryption (TLS 1.2+ in transit, AES-256 at rest), access controls with multi-factor authentication, audit logging, and vendor security assessments. For full details, refer to our Information Security Policy.

8. Your Rights

You may request access to, correction of, deletion of, or portability of your personal information. You may also withdraw consent or object to processing. Contact us at info@clietz.net to exercise these rights. We will respond within 30 days.

9. California Privacy Rights (CCPA/CPRA)

California residents have additional rights including the right to know, delete, correct, and opt out of sale of personal information. We do not sell personal information. Contact info@clietz.net to submit a request.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this policy periodically. Material changes will be posted on our website and communicated via email where applicable.

12. Contact Us

Clietz Inc.
Email: info@clietz.net
Website: https://clietz.net